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Parent Guide · First aid & safety

When should I call 995? Is 1777 going away?

995 is only for life-threatening emergencies. The 1777 non-emergency ambulance line stops on 1 January 2027; after that, call NurseFirst at 6262 6262 for medical advice.

995 is for emergencies only. SCDF's examples: cardiac arrest, seizures, breathlessness, loss of consciousness, heavy bleeding, major trauma and stroke. A suspected heart attack is also a 995 call.

Toothache, diarrhoea, cough, headache, minor burns or scalds, constipation and medical check-ups are not emergencies. SCDF charges $274 for each non-emergency case it takes to hospital.

1777 is going away. MOH announced on 1 July 2026 that the 1777 non-emergency ambulance hotline stops from 1 January 2027; 995 is not affected. After that:

For advice on whether and where to seek care: call the NurseFirst helpline at 6262 6262 and speak to a nurse

For a non-emergency ambulance (discharge, transfers): see go.gov.sg/pao for private ambulance operators' numbers and fees

If you cannot tell whether it is an emergency, call 995 — the operator will assess it and refer non-emergencies to NurseFirst.

Sources

Checked against official sources on 29 Sep 2026

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